COVID-19 Resources

 

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***IN LANGUAGE RESOURCES: Click here.***

Further in language resources from Community and Cultural Connections can be accessed here.

SBS have also created a great resource with COVID-19 information here

 

NSW STATE GOVERNMENT HOTLINE: 13 77 88

A 24/7 hotline has been set up to handle COVID-19 inquiries. The hotline can provide the latest updates on restrictions, cost of living assistance, financial support for businesses or rules around social distancing.

HEALTH INFORMATION 

HEALTH DIRECT 24 hour health information line: 1800 022 222

See the latest information from NSW Health here

Symptoms:

  • A high temperature.
  • A  new and consistent cough (this means you are coughing repeatedly).
  • Sore throat.
  • Shortness of breath.
  • Body aches.

If you are unsure, use the healthdirect symptom checker.

What should I do if I have symptoms?

If you are experiencing severe symptoms and are having trouble breathing, phone 000 immediately. 

If you believe you are experiencing symptoms but it is not an emergency, phone a doctor or the 24 hour information hotline (1800 020 080).

How to stay protected.

The most efficient way to protect yourself is frequent handwashing and good hygiene practices. A guide to this can be found here.

Mental health:

24 hour mental health line operating in NSW: 1800 011 511

Lifeline: 13 11 14

Headspace online support  

Beyond blue online support.

Parent line counselling service (parent support): 1300 1300 52

Information for people self isolating:

If you've been directed to self-isolate, and have no family or friends able to help you with shopping, emergency relief packages are now available. You can find more information about these here.

Information for Aboriginal and First Nations peoples:

The latest information and advice for Aboriginal Australians and First Nations peoples can be found here.

 

INFORMATION FOR PARENTS AND CARERS

The latest information and advice from the Department of Education can be found here.

 

INFORMATION FOR SENIORS

The latest information and advice from the Australian Government can be found here.

 

INFORMATION FOR PEOPLE WITH DISABILITY & CARERS

For people with disability: here.

For disability support services: here.

For info on income support: here.

From National Disability Services there is also some important information: here.

 

INFORMATION RELATING TO DEPARTMENT OF COMMUNITIES & JUSTICE

The latest information and advice in relation to the department of communities and justice can be found here.

 

INFORMATION ON FINANCIAL SUPPORT FOR HOUSEHOLDS AND INDIVIDUALS

Cost of living measures offered by the NSW Government can be found here

Information on the Commonwealth Government's one-off economic support payment here

The Energy and Water Ombudsman has provided a list of resources here when you need help paying bills. 

The Australian Taxation Office can help if you are struggling to meet your taxation or superannuation obligations. Call 1800 806 218 or click here.

Fair Work has provided some information here on workplace laws and the COVID-19 epidemic. 

Salvation Army Street Mission: 1300 371 288

Resources for renters:

Inner Sydney Tenants' Advice and Advocacy Service (ISTAAS) has provided information for renters associated with COVID-19 here.

Commercial Tenancies Announcement, here.

Residential Tenancies. You can read the NSW Government announcement here, and get information from the Tenants Union here.

Meal assistance:

The Exodus Foundation Ashfield can help with emergency meals, rent and other finances, health, personal care and counselling. 

Addison Road Community Centre Food Pantry.

Foodbank information here.   

Ashfield Seventh- day Adventist Church. Further information here.

The Station: 9299 2252. 82 Erskine St, Sydney 2000. 

Free meal times:

  • Breakfast 7 days, 7.30-9am.
  • Hot lunch Monday to Friday, 12.30-1pm.
  • Hot lunch Saturday and Sunday, 12-12.30pm.

Crisis help and emergency accommodation:

Sydney Homeless Early Intervention Service: 1800 212 877

Jewish House - emergency accommodation for anyone at risk of homelessness: 1300 544 357

Salvation Army Inner City Homelessness Early Intervention Service: 9360 1321

Shelter NSW: www.shelternsw.org.au/need-help

Domestic Violence Service Management: 9621 0800

NSW Domestic Violence line: 1800 656 463

Transport for vulnerable and isolated people:

CONNECT: Inner West Community Transport Group: 9558 6800  

INFORMATION ON FINANCIAL SUPPORT FOR BUSINESSES

Support for businesses including links to stimulus payments can be found here

NSW Government information for small businesses and workplaces (including advice on social distancing regulations) can be found here

Information and advice from the Small Business Commissioner can be found here.

The Australian Tax Office has introduced a series of relief measures that can be accessed by calling 1800 806 218 or clicking here.

Payroll tax relief will be available from July and information accessible here.

Fair Work has provided some information here on workplace laws and the COVID-19 epidemic. 

ADDITIONALLY INFORMATION ON SUPPORT AND UPDATES

Inner West Council COVID-19 updates, here. 

Australia Post updates, here. 

Newtown Neighbourhood Centre, here. 

NBN Support, here.